Fundamentals of Queueing Theory (QCR)

Subject associations
ORF 407
Spring 2023
Registrar description

This is an introduction to the stochastic models inspired by the dynamics of resource sharing. Topics discussed include: early motivating communication systems (telephone and computer networks); modern applications (call centers, healthcare operations, and urban planning for smart cities); and key formulas (from Erlang blocking and delay to Little's law). We also review supporting stochastic theories like equilibrium Markov chains along with Markov, Poisson and renewal processes.